Terms of Service

Last update: Jun. 20, 2026

1. Acceptance of Terms

By downloading, accessing, or using the FLX application ("FLX," "the App," "the Service"), you agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must not access or use FLX.

These Terms constitute a legally binding agreement between you ("User," "you") and FLX ("we," "us," "our"). Your continued use of the App following any updates to these Terms constitutes acceptance of those changes.

2. Eligibility

FLX is available exclusively to users who are 18 years of age or older.

By creating an account, you represent and warrant that you are at least 18 years old. FLX is not directed at, intended for, or available to individuals under 18.

FLX reserves the right to terminate any account where this eligibility requirement is not met, without notice and without refund.

3. Account Registration and Security

To access certain features of FLX, you must create an account. By registering, you agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information as needed.
• Keep your login credentials confidential and not share them with third parties.
• Notify us immediately at security@getflx.app if you suspect unauthorized access to your account.

You are solely responsible for all activity that occurs under your account. FLX shall not be liable for any loss or damage arising from your failure to maintain account security.

4. Description of Service

FLX is a fitness tracking application that combines workout logging with AI-powered recommendations. The Service includes:

• Workout tracking and logging tools
• AI-generated and user-created fitness routines
• A conversational AI feature for routine adjustments and general fitness guidance
• Progress tracking and historical data visualization
• A paid subscription tier with enhanced features

FLX reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice where possible.

5. AI Features and Fitness Guidance

FLX uses artificial intelligence, powered by Anthropic's Claude API, to provide workout recommendations, routine adjustments, and conversational fitness guidance.

Important limitations you must understand:

• AI-generated content within FLX is intended for general fitness guidance only. It does not constitute medical advice, diagnosis, or treatment.
• Always consult a qualified healthcare professional before beginning any new fitness program, particularly if you have an existing medical condition, physical limitation, or injury.
• While FLX is committed to providing the most accurate and personalized guidance possible based on the information you share, results will vary based on individual effort, consistency, and physical condition. We make no guarantee of specific fitness outcomes.
• FLX does its best to work with the information you provide to deliver recommendations that are genuinely useful and aligned with your goals. The quality of recommendations improves the more context you share with the App.

By using the AI features, you acknowledge these limitations and agree that FLX is not liable for any injury, health outcome, or fitness result arising from following AI-generated recommendations.

6. Subscription and Payments

6.1 Free and Paid Tiers

FLX offers a free tier with core functionality and a paid subscription tier with enhanced features. The specific features included in each tier are described within the App and may be updated over time.

6.2 Billing

Paid subscriptions are billed on a recurring basis (monthly or annually, as selected). Billing is processed through the applicable app store (Apple App Store or Google Play). FLX does not directly process or store payment information.

6.3 Cancellation

You may cancel your subscription at any time through your app store account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of the period for which you have paid.

6.4 Refunds

Refund eligibility is governed by the refund policy of the applicable app store. FLX does not independently issue refunds outside of app store policies, except where required by applicable law.

6.5 Price Changes

FLX reserves the right to change subscription pricing with reasonable advance notice. Continued use of the paid tier after a price change constitutes acceptance of the new pricing.

7. User Content and Data Ownership

7.1 Your Data

You retain full ownership of the data you input into FLX, including workout logs, personal goals, physical limitations, and conversation history ("User Content").

7.2 License to FLX

By using FLX, you grant us a limited, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Service. This license does not extend to selling your data or sharing it with third parties for marketing purposes.

7.3 Aggregated Data

FLX may use anonymized, aggregated data derived from user activity to improve the Service, conduct research, and develop new features. This data cannot be used to identify you personally.

8. Intellectual Property

8.1 FLX Ownership

All content, features, design, code, branding, and technology within FLX, including but not limited to the FLX name, logo, and AI systems, are the exclusive intellectual property of FLX and are protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership rights in FLX's intellectual property.

8.2 Restrictions

You may not copy, modify, distribute, sell, reverse engineer, or create derivative works from any part of FLX without our prior written consent.

9. Prohibited Conduct

You agree not to:

• Use FLX for any unlawful purpose or in violation of any applicable law or regulation.
• Attempt to gain unauthorized access to any part of the Service or its infrastructure.
• Reverse engineer, decompile, or disassemble any part of the App.
• Submit false, misleading, or harmful information through the App.
• Use the App to harass, harm, or infringe on the rights of others.
• Use automated tools, bots, or scripts to access or interact with the Service.
• Resell, sublicense, or commercially exploit the Service without written authorization.

FLX reserves the right to suspend or terminate accounts found to be in violation of these prohibitions without prior notice.

10. Disclaimers and Limitation of Liability

10.1 No Warranty

FLX is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

10.2 Limitation of Liability

To the fullest extent permitted by applicable law, FLX and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or personal injury, arising out of or in connection with your use of the Service.

10.3 Cap on Liability

In no event shall FLX's total liability to you exceed the amount you paid to FLX in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless FLX and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the Service, your User Content, or your violation of these Terms.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal dispute, you agree to contact us at legal@getflx.app and attempt to resolve the issue informally. We will make a good-faith effort to resolve disputes within 30 days.

12.2 Arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration authority in your jurisdiction, rather than in court, except where prohibited by law.

12.3 Class Action Waiver

To the extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration against FLX.

12.4 Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief in cases of intellectual property infringement or unauthorized data access.

13. Force Majeure

FLX shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to religious acts, natural disasters, pandemics, government actions, internet outages, or third-party service failures.

14. Termination

14.1 By You

You may terminate your account at any time by deleting it within the App. When you delete your account, you enter a 7-day grace period during which you can restore the account and cancel the deletion. After the grace period ends, your personal data is permanently deleted from our systems, except for limited records we are legally required to keep.

14.2 By FLX

FLX reserves the right to suspend or permanently terminate your access to the Service at any time, with or without notice, for conduct that we determine violates these Terms or is harmful to other users, FLX, or third parties.

14.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination, including intellectual property, disclaimers, indemnification, and dispute resolution, will continue to apply.

15. Governing Law

These Terms are governed by and construed in accordance with applicable law in the jurisdictions where FLX is offered. FLX complies with applicable local regulations including:

• CCPA, California Consumer Privacy Act (United States)
• Ley 1581 de 2012, Colombian data protection law

Where conflicts arise between jurisdictions, we will apply the standard most protective of user rights.

16. Changes to These Terms

FLX reserves the right to update these Terms at any time. We will notify you of material changes via in-app notification or email at least 14 days before changes take effect. Your continued use of the App after that date constitutes acceptance of the updated Terms.

If you do not agree to the changes, you must stop using the Service and may delete your account.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and FLX regarding your use of the Service and supersede any prior agreements or understandings.

19. Contact

For questions, concerns, or legal notices regarding these Terms:

Email: legal@getflx.app